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Privacy Policy

Sofie Jewellery (“we,” “us,” “our”) values the privacy of our customers and is committed to protecting it in accordance with Finnish and EU law, including the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.sofiejewellery.com] (the “Site”) and use our services.

Contact Information

For any questions or concerns about your personal data and privacy rights, please contact us:

Data Controller: Sofie Jewellery Oy
Business ID: [Insert Business ID]
Registered address: [Insert Registered Address]
Tel: [Insert Telephone Number]
Email: [Insert Email Address]

Legal Basis and Purposes of Processing

We process personal data based on the legitimate interests pursued by the data controller, primarily to fulfill our contractual obligations and provide you with goods and services. The data collected enables us to maintain customer relations, provide customer support, improve our services, and for marketing purposes when consent is given.

Types of Personal Data Collected

We collect the following personal data:

  1. Information provided by you:

    • Name
    • Address
    • Email address
    • Telephone number
    • Payment method and details
    • Order delivery details
    • Other necessary information for tax-free goods orders from Finland
  2. Data collected through analytics and service usage:

    • IP address
    • Site usage and browsing data
    • Device identification
    • Order history and delivery information
    • Product reviews
Sharing of Personal Data

We do not sell your personal data to third parties. We may share data with trusted partners to provide services and improve customer experience, strictly under contractual agreements and in compliance with GDPR requirements.

International Transfers

Personal data is not transferred outside the European Union (EU) or the European Economic Area (EEA) unless necessary for the fulfillment of services or with your explicit consent.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and staff training on data protection principles.

Your Rights

You have the following rights under GDPR:

  • Right to access: Obtain confirmation and a copy of your personal data.
  • Right to rectification: Correct inaccurate or incomplete data.
  • Right to erasure: Request deletion of your data under certain circumstances.
  • Right to restriction of processing: Limit how your data is processed.
  • Right to data portability: Receive your data in a structured, commonly used format.
  • Right to object: Object to processing based on legitimate interests or direct marketing.
  • Right to lodge a complaint: With the Data Protection Ombudsman.
Cookies

We use cookies to enhance your browsing experience and improve our services. Essential cookies are necessary for site functionality, while others help analyze site usage and support marketing efforts. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website. Significant changes will be communicated via email.

Contact Us

For any questions or requests regarding your personal data, please contact our customer service team at
info@sofiejewellery.com .

Last Updated: 23.06.2024